“difficult conversations are almost never about getting the facts right. They are about conflicting perceptions, interpretations, and values.” Members of the Harvard Negotiation Project — the organization that brought you the mega bestseller GETTING TO YES — show you how to handle your most difficult conversations with confidence and skill. Whether we’re dealing with an […]
Archives for October 15, 2014
Difficult Conversations
– Douglas Stone, Bruce Patton &
Sheila Heen
October 15, 2014 By ABC of Success
Filed Under: Attitude, Books, Change, Confidence, Decisions, Language, Leadership, Negotiation, Relationships, self confidence, Social, Success Thinking Tagged With: difficult conversations
