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Archives for October 15, 2014

Difficult Conversations
– Douglas Stone, Bruce Patton &
Sheila Heen

“difficult conversations are almost never about getting the facts right. They are about conflicting perceptions, interpretations, and values.”  Members of the Harvard Negotiation Project — the organization that brought you the mega bestseller GETTING TO YES — show you how to handle your most difficult conversations with confidence and skill. Whether we’re dealing with an […]

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