“People Skills” is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these “roadblocks” damage relationships by increasing defensiveness, aggressiveness, and dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems […]
Archives for November 10, 2014
People Skills – Robert Bolton
November 10, 2014 By ABC of Success
Filed Under: Books, Business, Careers, Confidence, Corporate, human behavior, Human Nature, Language, Negotiation, Relationships, self confidence, Social Tagged With: body language, communication, communication barriers, conflict prevention, listening skills