From TED.com When the dotcom bubble burst, hotelier Chip Conley went in search of a business model based on happiness. In an old friendship with an employee and in the wisdom of a Buddhist king, he learned that success comes from what you count. Chip Conley creates joyful hotels, where he hopes his employees, customers and investors alike […]
Emotional Intelligence
– Daniel Goleman
“The range of what we think and do is limited by what we fail to notice. And because we fail to notice that we fail to notice there is little we can do to change until we notice how failing to notice shapes our thoughts and deeds.” Emotional intelligence (EQ) is the ability to monitor one’s […]
The 80/20 Principle
– Richard Koch
How anyone can be more effective with less effort by learning how to identify and leverage the 80/20 principle–the well-known, unpublicized secret that 80 percent of all our results in business and in life stem from a mere 20 percent of our efforts. The 80/20 principle is one of the great secrets of highly effective […]
All Marketers Are Liars
– Seth Godin
“All marketers are storytellers. Only the losers are liars.” Seth Godin’s three essential questions for every marketer: “What’s your story?” “Will the people who need to hear this story believe it?” “Is it true?” All marketers tell stories. And if they do it right, we believe them. We believe that wine tastes better in a […]
Getting to YES
– Roger Fisher and William L. Ury
Getting to YES: Negotiating Agreement Without Giving In is a best-selling 1981 non-fiction book by Roger Fisher and William L. Ury. Reissued in 1991 with additional authorship credit to Bruce Patton, the book made appearances for years on the Business Week” Best Seller” list. The book suggests a method called “principled negotiation or negotiation of merits.” Members of the Harvard Negotiation […]
Martin Luther King Jr.
Martin Luther King, Jr. (January 15, 1929 – April 4, 1968) was an American pastor, activist, humanitarian, and leader in the African-American Civil Rights Movement. He is best known for his role in the advancement of civil rights using nonviolent civil disobedience based on his Christian beliefs. He was born Michael King, but his father changed his name in honor of the German reformer Martin Luther. A Baptist minister, King became […]